Effective Date: August 3, 2026
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us regarding a reservation.
This Privacy Policy is intended to comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and, where applicable, Moroccan Law No. 09-08 on the Protection of Individuals with regard to the Processing of Personal Data.
We may collect:
Your name
Email address
Telephone number
Booking details
Information you provide in your enquiries
Technical information such as your IP address and browser information
Your personal data is used only to:
respond to enquiries;
manage reservations;
communicate with you;
comply with applicable legal obligations;
protect our legitimate business interests.
We do not sell your personal data.
We may share your information only with trusted service providers (such as website hosting or payment providers) or where required by law, including compliance with applicable Moroccan regulations for accommodation providers.
Your information may also be shared if you request services from another provider in addition to your booking.
Our website may use essential cookies to ensure proper functionality. Where required by law, non-essential cookies will only be used with your consent.
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or protect our legal rights.
Where applicable under the GDPR or Moroccan law, you may request access to, correction or deletion of your personal data, object to certain processing activities, or request restriction of processing by contacting us using the details provided on this website.
We implement appropriate technical and organisational measures to protect your personal data. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If you have any questions regarding this Privacy Policy or your personal data, please contact us using the contact details provided on this website.
We may update this Privacy Policy from time to time. The latest version will always be available on this website.
